We are a leading web-based safety and quality management software with over 13 years of experience made and specialized for the aviation industry.
From our headquarters in Vienna (Austria) and our branches in Bangkok (Thailand) andCalgary (Canada), we operate globally and support well-known companies in over 70 countries on 5 continents in creating asafe and productive work environment. Our international success and innovative solutionshave been honored with the Born Global Champions Award and the Exporters Prize by theAustrian Federal Economic Chamber.
To strengthen our amazing customer service team in our headquarters in Vienna, we are looking for a2nd Level IT Support.
What We Offer
An international, dynamic team with strong cohesion
An inspiring work environment in a beautiful historic office close to Vienna’s city center at Schottentor (U2) with excellent public transportation connections
Possibility of working from home and mobile working
Flexible working hours
Regular further training opportunities
Team building and employee events
Modern IT equipment
Free tea, coffee, and fruit for your breaks
This Is You
Completed IT education (HTL, FH, university, or equivalent professional experience)
You have in-depth knowledge of MySQL and MariaDB
Basic knowledge of PHP is advantageous
You already have experience in IT support/IT helpdesk (not mandatory)
You have good German and English skills
You work reliably and solution-oriented and enjoy facing new challenges
You are comfortable working independently as well as being part of a team
EU citizenship or valid work permit for Austria
Your Key Responsibilities
As part of our team, you work as an IT Operations Support Specialists (2nd Level Support) for both local and international customers of our quality and safety management software IQSMS.
You specialize in programming, maintenance and continuous development of existing database systems (MySQL/MariaDB)
You will be responsible for documenting new and adapting existing configuration processes.
You will collaborate closely with our development and support teams to address any tasks that arise.
The annual gross salary for this position is EUR 32,200.00 on a full-time basis (40 hours), with a willingness to overpay for corresponding qualifications.
(It is possible to work part-time, with a minimum of 30 hours per week.)
Sounds like your job?
Then we would like to get to know you and look forward to receiving your application (including CV and letter of motivation), stating your earliest possible starting date, by email to Alexandra Martin, firstname.lastname@example.org