We are now in a situation where the coronavirus (SARS-CoV-2) is spreading around the globe and where one may start to wonder whether the services we rely upon on a daily basis will continue to be supported. We are aware that IQSMS is important for our customers to prove compliance with applicable regulations and also to support them with many different operational processes in various areas.
The health and safety of our employees is a top priority as we work to ensure the continuous delivery of our services to our customers and partners. Therefore, we are closely monitoring the global situation and follow the advice from World Health Organization (WHO) and other sources, as well as the government's instructions to minimize the risk to our customers and employees.
Taking proactive steps, the ASQS team has been prepared for the current situation a few weeks ago. To ensure our employees's safety while continuing our operation as usual, our Vienna team has switched to home office on Wednesday last week, based on the recommendations of the Austrian government. Since Monday also our Bangkok team works from home. Regardless, ASQS stays completely functional and you can still reach us via our normal phone number as well as via e-mail and our JIRA portal in case you need support.
Transparency, support and cooperation with our customers has always been key to us and is even more important during these difficult times. Fortunately, all of our team members are healthy and we hope the same applies to you, your families, colleagues and friends. We will continue to closely monitor the health situation and also keep following the recommendations of our government.
We ask for your kind understanding that all your questions directed to our support team may not be answered as quickly as usual, but we will still do our very best to continue to provide a great support to our clients.
As this situation unfolds, we will continue to prioritize the uninterrupted service to all our customers and partners and the health and safety of our employees, and community.
Let´s keep working closely together and overcome this crisis united!
Stay safe and healthy!
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