Imagine this: you climb into a balloon and take off. You go higher and higher until – at a height of about 4,000 ft – the full beauty of the Dubai desert unfolds below you. It’s a unique and breathtaking moment. And you feel absolutely safe.
What may sound like a dream sequence to you is Balloon Adventures Dubai’s daily business.
Established in 2005 and part of the Hero Experiences Group, Balloon Adventures is an award-winning pioneer of ballooning in Dubai. The longest operating hot air balloon company in the UAE is specialized in luxurious hot air balloon rides over the Dubai desert. With 15 years of experience and thousands of flights, Balloon Adventures Dubai are not only experts in the field of ballooning, but also known for its world-renowned safety measures.
Since its first flight in 2005, the Dubai-based company follows strict safety procedures to guarantee the safety and wellbeing of guests and staff. Balloon Adventures Dubai works with a team of highly trained and experienced hot air balloon pilots, who count to the most experienced in the world when measured by the total number of flights. An evenly trained and experienced ground staff assists with applying the company’s safety procedures from the time of setting up the balloon, during take-off, flight and landing. Balloon Adventures Dubai’s own weather stations allow to track any weather changes in real-time, ensuring safe weather conditions at all times. Furthermore, the operator has been the first company in the world to install passenger safety belts in all its balloons, which additionally undergo a strict maintenance programme including regular inspections.
In addition to ballooning, the Hero Experiences Group offers a variety of other empowering and unique land and sea experiences such as Eco & Luxury Desert Safaris and Dubai’s only self-drive boat tours along the coastline at the city’s iconic landmarks through its other subsidiaries, Platinum Heritage and HERO OdySea.
Platinum Heritage, the only ecotourism desert safari company in Dubai, offers a wide range of desert adventures including privately guided desert safari wildlife drives, falcon shows and camel desert safaris with original 1950’s Land Rovers. While Bedouin camps built out of natural wood and stone, nestled inside the privacy of a Royal desert retreat welcome guests to relax, outdoor enthusiasts can experience action packed off-the-beaten-track adventures on UAE Overland Safaris and the Mountain and Lake Desert Safaris which take them from Dubai’s spectacular coastline to the majestic Hajar Mountains and the untouched parts of the desert.
HERO OdySea offers guided boat tours which enable customers to discover Dubai’s iconic coastline taking in the stunning views of Dubai’s man-made wonder of the Palm Jumeirah, Logo Island, the world’s famous Burj Al Arab and the distinctive Atlantis Resort.
The Hero Experiences Group has been approved by Bureau Veritas, the independent global leader in inspecting and certifying companies’ quality, health and safety, environmental protection and social responsibility. The group‘s desert safaris, hot air balloon and self-drive boat tour companies are the first worldwide of their kind to have secured the SafeGuardTM Hygiene Excellence and Safety Label, testifying its compliance with local regulations, recognized industry best practices.
Apart from offering the highest quality of experiences and services and striving for the highest safety standards, the Hero Experiences Group’s core mission lies in protecting and preserving the local natural environment and the culture and heritage of the UAE. All services and experiences offered are shaped by the idea of social, economic and environmental sustainability which has been awarded by the prestigious Dubai Sustainable Tourism Awards and the Gulf Sustainability & CSR Awards.
“The Hero Experiences Group is a true pioneer not only the services each of the subsidiaries provide, but also in terms of operational safety. The Hero Group goes beyond following safety procedures and rules. Its approach to operational safety and compliance sets very high standards of safety in the UAE”, Günther Schindl, CEO of ASQS, noted. “The IQSMS Reporting Module perfectly adds to the company’s approach towards a comprehensive safety management! The group-wide implementation of IQSMS once again underlines the flexibility of our system and clearly demonstrates that it can also be used in areas outside the aviation industry. We are proud to support Hero Experiences and thereby of course – seeing it from an aeronautical angle – our first hot air balloon customer, and are really excited about collaborating with such an exceptional, multifaceted company”, Schindl added.
The Hero Experiences Group as well as each of its subsidiaries have been nationally and internationally recognized due to its leading levels of services, quality and safety, having received an extensive number of prestigious awards over the years.
Balloon Adventures has won the prestigious World Travel Award for 2020 World’s Leading Balloon Ride Operator and both Balloon Adventures and HERO OdySea have gained the TripAdvisor Certificate of Excellence in 2019. Plenty of 5-star TripAdvisor reviews have furthermore earned Balloon Adventures and Platinum Heritage the 2020 TripAdvisor Travellers’ Choice Awards, rewarding exclusively the top 10% attractions worldwide.
Platinum Heritage has been awarded the World Travel Award for the 2020 Middle East’s Leading Desert Safari, making it the 5th year in a row (2016-2020). The company has also won the TripAdvisor Certificate of Excellence every year since 2012, allowing Dubai Desert Safaris to enter the 2019 TripAdvisor Hall of Fame. HERO OdySea and Platinum Heritage have also won the globally renown 2019 International Business Excellence Awards.
The whole group won the 2020 World Travel Awards Middle East’s Leading Operator respectively in the Hot Air Balloon ride, Boat Tour and Desert Safari category.
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