Senior 2nd Level IT Support Representative

Full-time (40h),
Bangkok, Thailand

We are a leading web-based safety and quality management software with over 13 years of experience made and specialized for the aviation industry.

From our headquarters in Vienna (Austria) and our branches in Bangkok (Thailand) and Calgary (Canada), we operate globally and support well-known companies in over 70 countries on 5 continents in creating a safe and productive work environment. Our international success and innovative solutions have been honored with the Born Global Champions Award and the Exporters Prize by the Austrian Federal Economic Chamber.

To strengthen our fast-growing customer service team in Bangkok, ASQS Ltd. is looking for a motivated Senior 2nd Level IT Support Representative

What we offer

  • A permanent employment contract with a competitive salary and a wide range of social benefits, including Provident Fund and Health Group insurance package
  • Flexible working hours including the possibility of working from home
  • We promote personal growth, value every individual and encourage own initiatives
  • Above-average vacation days
  • An inclusive and collaborative work environment
  • Team events

We are an equal opportunity employer and value diversity at our company. At ASQS, we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work.

This Is You

  • Your have experience with SQL (mySQL / MariaDB)
  • You have proven experience and knowledge of writing scripts using PHP/Laravel
  • You have excellent English speaking, reading and writing skills (ref: TOEIC > 700 or similar)
  • Working independently is as much your thing as being part of a team
  • You love to laugh and even in stressful moments you don’t lose your sense of humor
  • You have a Thai citizenship or a valid work permit for Thailand

Your Key Responsibilities

  • Write queries to retrieve / modify database entries in our existing system (MariaDB)
  • Document new and adapt existing configuration processes
  • Write / Update existing scripts to help with task automation
  • Solve challenging tasks in close cooperation with our 1st Level support and IT Development teams

Important information: At this role, you are not in direct customer contact, but you work internally with our teams in Bangkok, Vienna and Calgary together.

The salary for this position is ฿32,000 – ฿45,000 per month on a full-time basis. The actual salary depends on your qualification and professional experience.

Sounds like your job?

Then we would like to get to know you and look forward to receiving your application to Florian Lis-Srajer.

Your application will include the following questions:
  • What best describes your right to work in Thailand?
  • What is your expected monthly basic salary?
  • How many years of experience do you have working with SQL queries?
  • Which programming languages do you have experience with?
  • Which Relational Database Management Systems (RDBMS) are you experienced in?
  • Which languages are you fluent in?

We look forward to reviewing your application and welcoming you to the team!

Vacancies

Our Working Principles

Our principles are the backbone of ASQS. They drive every decision we make and every interaction we have with our teammates, customers and partners.

Teamwork
We agree with Michael Jordan: Talent wins games. But teamwork and intelligence win championships.
Care and Support
We foster a caring, supportive environment. Within the team and in our interactions with our customers and partners.
Personal Growth and Development

We encourage our employees to grow and become the best versions of themselves.

Didn't find
your spot?

We are looking for committed employees for all our various business areas. If you did not find an exact match on our career page, then we are looking forward to receiving your open application.

Ideally, you include in the application your resume, certifications and a short text showing which kind of job you are looking for and the preferred ASQS location.